Business Administrator Level 3


The primary role of a Business Administrator is to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of a Business Administrator contributes to the efficiency of an organisation through the support of functional areas, working across teams and resolving issues as requested. Business Administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors.

Our Aim


The Business Administrator Level 3 course provides learners with a highly transferable set of knowledge, skills and behaviours, which can be gained working across an organisation and its processes. Studying this course results in a firm grounding within organisational operations and functional processes, as well as the wider working environment.

Throughout the course duration, you will gain skills spanning IT, record and document production, decision making, planning and organising and project management. The training we deliver will create a concrete platform for professional development within business administration.

Typical Job Roles

Administration Assistant Personal Assistant Office Assistant Legal or Medical Secretary Administration Supervisor Receptionist or Reception Supervisor

Entry Requirement

As the level 3 apprenticeship requires more extensive knowledge of the industry, it is recommended that you first complete the level 2 in business administration.


Business Administrator Level 3 Level 2 Functional Skills in Mathematics, English, and ICT.

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Career Progression

The administration role may be a gateway to further career opportunities, such as management or senior support roles.


15-18 months

Method of Delivery

Delivery will be in partnership with employers and adopt a blended approach of on and off the job training and professional development. Apprentices will receive training and mentoring in the workplace and knowledge, skills and behaviour development at City College of London through classroom-based activities.

There was a time when I would never have considered being a project manager, but I’m not far behind that now.

Charlie Chandler

Degree Apprentice

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