Senior Healthcare Support Worker Level 3

Role Profile

Senior Healthcare Support Workers help registered practitioners deliver healthcare services to people. As an experienced support worker, you carry out a range of clinical and non-clinical healthcare or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner.  You provide high quality, compassionate healthcare, following standards, policies or protocols and always acting within the limits of your competence. You may work in a range of services eg hospital, community, health or day case unit, birth centre or midwifery led unit, someone’s home, operating theatre, nursing or care home, assessment centre, hospice, school, prison, GP surgery, charity or voluntary organisation; working in partnership with individuals, families, carers and other service providers.

Our Aim

About the Course

As an apprentice in senior healthcare support, you will learn about the core knowledge whilst also going deeper into an option subject of your choice. These include; adult nursing support, maternity support, theatre support, mental health support, children and young people support as well as allied health professions – therapy support. The core knowledge and skills will cover health and wellbeing, duty of care, safeguarding, equality and diversity as well as a person centred care, treatment and support. You will also learn about communication, personal, people and quality improvement as well as health, safety and security.

Typical Job Roles

Adult Nursing Support Worker
Maternity Support Worker
Theatre Support Worker
Mental Health Support Worker
Allied Health Professions (Therapy Support Worker)
Children and Young People Support Worker

Entry Requirement

Undertake the Disclosure and Barring Service process and provide the result.Apprentices without level 2 English and Maths will need to achieve this level prior to taking their end- point assessment


  • Level 3 Diploma in Healthcare Support
  • Level 2 Functional Skills in Maths and English


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Career Progression

After a period of working and gaining experience, you may be able to work towards an Assistant Practitioner or Nursing Associate post or, providing you meet the entry requirements, apply to university to become a registered healthcare practitioner.


18-24 MONTHS

Method of Delivery

Delivery will be in partnership with employers and adopt a blended approach of on and off the job training and professional development. Apprentices will receive training and mentoring in the workplace and knowledge, skills and behaviour development at City College of London through classroom-based activities.

There was a time when I would never have considered being a project manager, but I’m not far behind that now.

Charlie Chandler

Degree Apprentice

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