Team leader/supervisor Level 3
A Team leader or supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.
Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.
About the Course
The programme covers a wide range of transferrable skills such as leading people, managing people, building relationships and communication. Knowledge includes: operational management, project management, finance, management of self and decision making.
Typical Job RolesSupervisor Team leader Project officer Shift supervisor Foreperson Shift manager.
The entry requirement for this apprenticeship will be decided by each employer, but may typically be 5 GCSEs at Grade C or higher.
Apprentices may choose to register as Associate Members with the Chartered Management Institute and/or the Institute of leadership and management, to support their professional career development and progression.
There was a time when I would never have considered being a project manager, but I’m not far behind that now.
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